We want you to love your High Waisted Tummy Control Color Block Bikini Sets! 🐵

Refund Policy

Last updated: July 19, 2024

At High Waisted Bikini Sets, we want you to be completely satisfied with your purchase of our "High Waisted Tummy Control Color Block Bikini Sets". If for any reason you are not, we offer a straightforward return and refund process.

1. 30-Day Return Window

You have 30 calendar days from the date you receive your order to initiate a return. To be eligible for a return, your item must be:

Unused and in the same condition that you received it.
In its original packaging with all tags attached.
Free from any signs of wear, washing, or damage.

2. How to Initiate a Return

To initiate a return, please follow these steps:

Contact Us: Send an email to support@highwaistedbikinisets.com within the 30-day return window. Please include your order number and the reason for your return.
Receive RMA Number: Once your return request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to send your item back. Please do not send your item back without an RMA number, as it may delay or prevent your refund.
Package Your Item: Securely package the item in its original packaging, including all tags. Clearly write the provided RMA number on the outside of the package.
Ship Your Item: You are responsible for the return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

3. Refund Method and Processing Time

Once we receive your returned item and inspect it to ensure it meets our return eligibility criteria, we will process your refund. Refunds will be issued to your original payment method within 5-10 business days after we receive and approve your return. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

4. Customer Responsible for Return Shipping Costs

Unless the item is damaged or defective (as described below), the customer is responsible for all costs associated with return shipping.

5. Non-Returnable Items

Certain types of items cannot be returned:

Hygiene Products: Due to health and hygiene reasons, swimwear that has been worn, washed, or has had its hygiene liner removed cannot be returned.
Personalized Items: Products that have been customized or personalized for you.
Clearance/Final Sale Items: Items marked as "final sale" or "clearance" are not eligible for return or exchange.

6. Damaged or Defective Items

If you receive a damaged or defective "High Waisted Tummy Control Color Block Bikini Set", please contact us immediately at support@highwaistedbikinisets.com within 7 days of receiving your order. Please provide your order number and clear photos of the damage or defect. We will gladly offer you a free replacement or a full refund, including any original shipping costs, once we verify the issue. We may provide a pre-paid return label for damaged/defective items.

7. Exchange Policy

We currently do not offer direct exchanges. If you wish to exchange an item for a different size or color, please follow the return process outlined above to return the original item for a refund, and then place a new order for the desired item on our website.

8. Late or Missing Refund Troubleshooting Steps

If you haven't received a refund yet, please take the following steps:

Check Your Bank Account: First, check your bank account again.
Contact Your Credit Card Company: It may take some time before your refund is officially posted.
Contact Your Bank: There is often some processing time before a refund is posted.
Contact Us: If you've done all of this and you still have not received your refund after 10 business days from our confirmation of your refund, please contact us at support@highwaistedbikinisets.com.

9. Contact Information

For any questions regarding our Refund Policy, please contact us:

Email: support@highwaistedbikinisets.com

Website: https://highwaistedbikinisets.com